FAQ's

How do I measure my bundles and lace products?
  • Upon receiving your wavy and curly bundles it’s very important that you know what to expect. These bundles are measured by pulling the hair straight and then you will receive the accurate length. 

Begin measuring from the weft and pull the bundles straight to the end of the strands.

Order processing begins as soon as an order is submitted. As a result, order modifications are not permitted after an order is submitted. This includes changes to product, shipment methods, addresses, cancellations, etc.

  • All products ship between 1- 2 business days from your order date (does not include weekends). Orders are not processed during the weekend or holidays.

For Curly Textures

  • 12 inches: 2 or more bundles required
  • 14 inches: 2 or more bundles required
  • 18-22 inches: 3 or more bundles required
  • 24-28 inches: 4 bundles of more bundles required

For Straight and Wavy Textures

  • 12-14 inches: 2 or more bundles required
  • 16-18 inches: 3 or more bundles required
  • 20-24 inches: 4 or more bundles required
  • 26 inches and longer: 5-6 bundles or more required

No, Studio Valdez Extensions is not responsible for any costs associated with the installation of your extensions. Installation costs are separate. 

Unfortunately, after an order is placed, it cannot be refunded or returned unless it is a manufacturer’s defect.

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